 
            I’m Steve Moore, a Principal Product Design Leader with over two decades of experience guiding teams to create digital products that make complex systems feel simple. My work spans e-commerce, enterprise software, and healthcare, with a focus on building scalable, accessible, and data-informed design solutions that empower both users and organizations.
“Designing clarity from complexity through leadership that inspires innovation and trust.”
“People ignore design that ignores people.” – Frank Chimero
 
                            As a Senior UX Designer at Intel Corporation, I led a continuous improvement initiative to provide design leadership across the company. This project aimed to establish a process for ongoing measurement of the effectiveness of Intel’s external web properties and internal tools, ensuring consistent user experience and usability improvements.
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                            As the Principal UX/UI Designer at Kaiser Permanente, I led the creation of an ADA documentation design library to address significant ADA defects caused by ineffective communication between UX designers and developers.
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                I led the redesign of Kaiser Permanente’s global header, streamlining navigation and improving ADA compliance. Engagement with navigation experience has seen a 65% lift compared to the legacy experience.
 
                As the Senior UX Designer on the Kaiser Permanente and MyChart integration project, I conducted UX reviews, designed the MyChart inner door look and feel, led leadership demos, performed UX research and recommendations, conducted competitive analysis, and provided ADA reviews and recommendations for accessibility.
 
                At Kaiser Permanente, I lead UX process design, creating user-centered solutions with Figma templates. I also provide comprehensive UX training, empowering teams with advanced Figma techniques for enhanced design efficiency and accessibility.
 
                 
                Making the payment process easier for customers, reducing customer service calls, and increasing conversion
 
                