Principal Product Design Leader

I’m Steve Moore, a Principal Product Design Leader with over two decades of experience guiding teams to create digital products that make complex systems feel simple. My work spans e-commerce, enterprise software, and healthcare, with a focus on building scalable, accessible, and data-informed design solutions that empower both users and organizations.

“Designing clarity from complexity through leadership that inspires innovation and trust.”

“People ignore design that ignores people.” – Frank Chimero

Testimonials

Case studies

Continuous Improvement Initiative

As a Senior UX Designer at Intel Corporation, I led a continuous improvement initiative to provide design leadership across the company. This project aimed to establish a process for ongoing measurement of the effectiveness of Intel’s external web properties and internal tools, ensuring consistent user experience and usability improvements.

24 months

Project length

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ADA Documentation Design Library

As the Principal UX/UI Designer at Kaiser Permanente, I led the creation of an ADA documentation design library to address significant ADA defects caused by ineffective communication between UX designers and developers.

8 months

Project length

Projects (Design examples)

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Kaiser Permanente Global navigation

I led the redesign of Kaiser Permanente’s global header, streamlining navigation and improving ADA compliance. Engagement with navigation experience has seen a 65% lift compared to the legacy experience.

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Kaiser Permanente MyChart integration

As the Senior UX Designer on the Kaiser Permanente and MyChart integration project, I conducted UX reviews, designed the MyChart inner door look and feel, led leadership demos, performed UX research and recommendations, conducted competitive analysis, and provided ADA reviews and recommendations for accessibility.

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Kaiser Permanente UX process design and training

At Kaiser Permanente, I lead UX process design, creating user-centered solutions with Figma templates. I also provide comprehensive UX training, empowering teams with advanced Figma techniques for enhanced design efficiency and accessibility.

Identity management

Identity management system upgrade and transition.

Save payment method

Making the payment process easier for customers, reducing customer service calls, and increasing conversion

Product page

Redesigning the user experience for better conversion

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Subscriptions

Designing and implementing a subscription program

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